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Managed Network Services
Network Management
NextGen Networks offers a suite of subscription-based remote WAN, LAN, VLAN, VPN and optical network management services responding to the growing demand for flexible out-tasked management of network infrastructures. Delivered from NextGen's Enterprise Operations Center (EOC), Nextgen 5000 Network Management services provide 24x7 proactive monitoring, end-to-end management of network problems and detailed performance reporting. The NUVO webCENTER™, our real-time customer interface and management dashboard, provides a centralized view into the health, performance and security of enterprise IT infrastructures.
Security Management
NEXTGEN Security Management services respond to the growing demand for flexible risk management and security policy enforcement. Delivered from NEXTGEN's Security Operations Center (SOC), Nextgen 6000 Security Management services are available in a range of subscription-based offerings from firewall device management to intrusion detection services and comprehensive NEXTGEN Security Information Management (SIM) services, that give enterprises a holistic view of their security posture in a centralized management dashboard, including detailed evaluation and detection of security threats across a disparate network infrastructure.
Server Management
NextGen Nextgen 7000 Server Management services are designed to maximize the availability of servers and the business-critical applications that sit on them. Delivered from our Enterprise Operations Center (EOC), Nextgen 7000 services provide flexibility of choice from a suite of remote, subscription-based server monitoring and management services that provide large and midsize enterprise customers with 24x7 visibility into the heartbeat and health of their server hardware, operating systems (OS) and applications, while allowing them to retain control of their systems infrastructure.
VoIP Telephony Management
The Nextgen 8100-IPT service provides proactive, 24x7 remote management and support services for enterprises deploying converged technologies to transport voice, video and data. NEXTGEN significantly increases IT’s visibility into the performance and availability of the Cisco CallManager-centric IP Telephony environment through in-depth monitoring of Cisco CallManager and Unity applications, processes, signaling, and connection services. If a potential or actual problem is detected with any component, application or service, the alerts are correlated to isolate the fault and notify the appropriate IT staff / service provider to take actions.
Secure Web Center
webCENTER™ - IT OPERATIONS DASHBOARD AND DECISION ASSIST Customers can access their performance information through a real-time, secure web-portal, the webCenter™. Essentially, it is an IT operations dashboard that provides each customer with customizable views into the performance of each infrastructure domain under management by the EOC.
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